Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Liversedge | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Liversedge collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Liversedge is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Liversedge and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other clinical data necessary for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected automatically
• Communication records: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatment safely and appropriately
• Process and dispense your prescriptions, with delivery completed within 1 working day once approved by our pharmacist
• Maintain accurate clinical records as required by pharmacy regulations
• Communicate with you regarding your treatment, orders, and any clinical concerns
• Comply with our legal and regulatory obligations as a GPhC-registered pharmacy
• Improve our services and ensure patient safety

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare under UK GDPR Article 9 for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly
• Analytical cookies: Help us understand visitor behaviour to improve our service
• Functional cookies: Remember your preferences to enhance your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Prescribers and clinical partners: To facilitate safe prescribing and clinical oversight
• Delivery providers: To fulfil and dispatch your medication orders
• Payment processors: To securely handle transactions
• Regulatory bodies: Such as the GPhC or NHS, where legally required
• IT and platform providers: Who support our secure online systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. Payment data is retained only for as long as necessary to fulfil our financial and legal obligations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is stored on secure, encrypted systems within the UK.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain types of processing, and request that your data be transferred to another provider. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Liversedge
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.